nomorepanic
19-05-08, 22:24
I understand that a few people are concerned about the reading of chat logs and private conversations whilst in chat so I thought I would post about it.
It states in the chat room rules - that you have to agree to before entering chat .....
"Any messages or communication on our system may be subject to review and action that we deem fit will be taken in any discovered instances of misuse."
Contrary to current gossip in chat, we do not read the chat logs everyday. We have no desire to read the logs on a daily basis and they are only ever read when we get a complaint. The only person that can access the logs is Alex and he passes them to me if I need to look into a complaint.
Even then we only read the logs around the time of the incident to establish facts etc.
To give you an idea of the scale of the chat logs there are 66 pages in a Word document for a 24-hour period. It would be a full-time job to read that daily!
I hope this reassures people that the logs are there for a reason and we do not abuse people's privacy whilst chatting and only read them if an incident is reported.
It states in the chat room rules - that you have to agree to before entering chat .....
"Any messages or communication on our system may be subject to review and action that we deem fit will be taken in any discovered instances of misuse."
Contrary to current gossip in chat, we do not read the chat logs everyday. We have no desire to read the logs on a daily basis and they are only ever read when we get a complaint. The only person that can access the logs is Alex and he passes them to me if I need to look into a complaint.
Even then we only read the logs around the time of the incident to establish facts etc.
To give you an idea of the scale of the chat logs there are 66 pages in a Word document for a 24-hour period. It would be a full-time job to read that daily!
I hope this reassures people that the logs are there for a reason and we do not abuse people's privacy whilst chatting and only read them if an incident is reported.