I'm diagnosed with anxiety and low mood, I put a claim in for ESA, while unable to look for work, they ring me and ask if I can go to an assessment centre which I said would not be possible since its quite a travel away and with me being an anxiety sufferer its going to be hard to do that, so they then requested that I ask my doctor to fax some details to them over my condition so they could arrange a home visit, when I asked my doctor he said this isnt proper procedure, you need to ring them and ask them to write to me requesting the information they need along with a form for consent, so I rang up ESA again and they turned round and said Sorry, we cant do that, its not how we work, we cant contact your doctor, so it looks like your stuck" the attitude was disgusting! so I told my doctor and then he rang them, he rang me back to say he understood how I was distraught if I have to speak to those types of people, he complained about their attitude and their procedures. Right now Im just in floods of tears.