I've been at the same dead end job for 13 years as I struggle with change. Recently, my training role has ended and I have been dumped into the call centre as an agent. I have been constantly stressed out since. It's got to the stage where I dread going in and it's affecting my mental health. I've spoken with my boss and they refuse to offer any other duties due to business needs. Also, my boss isn't my biggest fan and.I know that she gives me the worst workstreams because of her personal vendetta, not that I can prove it of course. It's getting to the point where I'm struggling to cope but I.can't just leave as I have two boys and a mortgage to take care of.
I went to see my GP today and asked for a couple of weeks to get my head together and plan my next steps. She point blank refused to issue a note saying it's between me and my employer to resolve. I argued the point that this is having an effect on my mental health, but she didn't budge.
I'm due back at work tomorrow as I've already self certified for seven days. I don't know what I can do as I can't face going in and every time I think about it I start to panic. I feel completely trapped and like I'm on the brink of a breakdown or something. I thought that after finally plucking up the courage to see a GP that I'd have some support and time to plan my next steps, but now I'm due back at work in less than 24 hours and I'm worried sick!
Any advice will be gratefully appreciated.