ChrisMayo
14-05-13, 16:27
Me again...! Hope everyone is well today.
I phoned my Docs today to see if my gastroscopy results had come in, they said they couldn't see them, so passed me on and said that they had come back and did I want to book a Doctors appointment to discuss them, I said could I not find out if they were ok over the phone and she said she wasn't a doctor...
I told her I'd previously been told my Colonoscopy over the phone and that it was fine, and she said oh, well, I can pass you back to the receptionist.
I got passed back to the receptionist and asked to book an appointment to discuss test results, I then asked if I would have been told if it was serious by now and she said "no", and I said that I thought people were contacted if it was anything to worry about, and she said "Oh, well if it's urgent then the results would be marked "urgent"" but didn't say anything about mine.
Bit confused as the secretary who had the results didn't say anything, neither did the receptionist. I'm now going in on Friday, but worried that something needs to be discussed, even though it seems the appointment was voluntary rather than necessary.
Any thoughts?
I phoned my Docs today to see if my gastroscopy results had come in, they said they couldn't see them, so passed me on and said that they had come back and did I want to book a Doctors appointment to discuss them, I said could I not find out if they were ok over the phone and she said she wasn't a doctor...
I told her I'd previously been told my Colonoscopy over the phone and that it was fine, and she said oh, well, I can pass you back to the receptionist.
I got passed back to the receptionist and asked to book an appointment to discuss test results, I then asked if I would have been told if it was serious by now and she said "no", and I said that I thought people were contacted if it was anything to worry about, and she said "Oh, well if it's urgent then the results would be marked "urgent"" but didn't say anything about mine.
Bit confused as the secretary who had the results didn't say anything, neither did the receptionist. I'm now going in on Friday, but worried that something needs to be discussed, even though it seems the appointment was voluntary rather than necessary.
Any thoughts?