nataliewoods88
25-09-13, 19:48
hi, right now im feeling the strain at work. Firsty today i got told my trial period is so be extended by 1 month. The reasons for this are:
1. my till errors, i made a few biggies (losing my company money) in the beggining and had to be re till trained which was upsetting and made me feel stupid. It did help beng refreshed though and one of my managers has just said ive improved loads. Doesn;t make sense now though.
2. They think my work pace has become slower. They said this is because I don't clear stock in time. I am only not clearing the stock as they have pounded it into us we don't just clear stock anywhere in the shop, it goes in its right place or back on the rail, if we're seen dumping stock, we get in series trouble. So this in mind i try to ages at a time trying to find the right home for these clothes and if i can't find it, ill pop it on the rail. I guess they got fed up or nothing being cleared. I know in my mind I thoroughly tried though. I do feel like im in a catch 22 situation, as i dont want to get in trouble to dumping stock yet im getting in trouble for being slow and not clearing it out on time.
Secondly today we had a comstumer who was paying for their clothes with cash and we got warned in our inductions we must pen test every note with one of them pens because if they find a fraudulant note, we're doomed basically, but this morning their wasn't a pen anywhere so as i was the only one on the shop floor i rang manager to come down with one. 5 or more mins passed and no one came so the costumer said she'd pop back in 10 mins. She did come back in ten mins and there was still no sigh of my manager. I rang her again asking her to come down. Again, 5 mins passed without her showing. Now i could of just accepted her money and taken the risk but the amount of trouble id be on if it was a bad note, well its not worth it! The comstumer just decided to go pay upstairs. When my manager finally came down she asked what was that about and I said 'i needed a pen for the money notes' and she was like wheres the costumer now and i said upstairs and she got peed off/mad that i had refused a costumer due to the no show pen. Even though i had my valid reasons it just made me look bad! i was trying not to get myself in trouble yet i ended up getting in trouble anyway!
Right now i just feel like deflated and useless!I have very low self esteem and its really a knock. I am sick of doing wrong all the time and feeling like a failure. I feel like i can;t do anything right!! Can anyone offer a light on this? How they dealt with it? Am i being treated unfairly?
1. my till errors, i made a few biggies (losing my company money) in the beggining and had to be re till trained which was upsetting and made me feel stupid. It did help beng refreshed though and one of my managers has just said ive improved loads. Doesn;t make sense now though.
2. They think my work pace has become slower. They said this is because I don't clear stock in time. I am only not clearing the stock as they have pounded it into us we don't just clear stock anywhere in the shop, it goes in its right place or back on the rail, if we're seen dumping stock, we get in series trouble. So this in mind i try to ages at a time trying to find the right home for these clothes and if i can't find it, ill pop it on the rail. I guess they got fed up or nothing being cleared. I know in my mind I thoroughly tried though. I do feel like im in a catch 22 situation, as i dont want to get in trouble to dumping stock yet im getting in trouble for being slow and not clearing it out on time.
Secondly today we had a comstumer who was paying for their clothes with cash and we got warned in our inductions we must pen test every note with one of them pens because if they find a fraudulant note, we're doomed basically, but this morning their wasn't a pen anywhere so as i was the only one on the shop floor i rang manager to come down with one. 5 or more mins passed and no one came so the costumer said she'd pop back in 10 mins. She did come back in ten mins and there was still no sigh of my manager. I rang her again asking her to come down. Again, 5 mins passed without her showing. Now i could of just accepted her money and taken the risk but the amount of trouble id be on if it was a bad note, well its not worth it! The comstumer just decided to go pay upstairs. When my manager finally came down she asked what was that about and I said 'i needed a pen for the money notes' and she was like wheres the costumer now and i said upstairs and she got peed off/mad that i had refused a costumer due to the no show pen. Even though i had my valid reasons it just made me look bad! i was trying not to get myself in trouble yet i ended up getting in trouble anyway!
Right now i just feel like deflated and useless!I have very low self esteem and its really a knock. I am sick of doing wrong all the time and feeling like a failure. I feel like i can;t do anything right!! Can anyone offer a light on this? How they dealt with it? Am i being treated unfairly?