COMPUTER HELP REQUIRED PLEASE

[darkangel]

I hope the guys who are computer genuises read this and can maybe help. Its only started happening when my computer scan found a virus yesterday but removed it itself.

When I go to shut my computer down - its not closing???????????? It gets stuck on the screen saying Shutting Down

I have to just switch off at plug

when it starts again - it comes on first time and is ok?

Any clues pleassssssssssssssssssssse

Darkangel

........life is for living not just for surviving

[Nel]

Sounds like it's a virus. What virus checker to do you have?

Nel xxx

[darkangel]

got windows defender - it did find a virus but removed it


........life is for living not just for surviving

[vagabond]

As long as you know the virus is no longer in the pc..........do a system restore

click start
Follow all programs
Go into accessories
Then follow system tools
In there........is system restore

Restore your pc to an earlier date where you knew your computer was ok.

I suggest you do a virus scan again before doing this...if the virus is in your registry.........that could be a problem....if it is a trojan...it could be repeating itself each time you reboot....they do that ya know

There is a very good virus scanner on the net that will clean and detect your system. The only downside..........it can take a few hours to do.

Upto you...............the address is

http://uk.trendmicro-europe.com/consumer/housecall/housecall_launch.php



If I could replace my Fear with Love - Even Jesus would ask my Secret !!!

[darkangel]

virus was Winsoftware.winantivirus



........life is for living not just for surviving

[Nel]

Windows defender isn't a virus checker, it's a spyware checker.

Nel xxx

[Nel]

Trendmicro is fair enough, but it uses Java and most viruses disable Java from working properly.
You can get a free 30 day trial from Kaspersky - I've found that it catches most viruses:

http://dnl-us3.kaspersky-labs.com/trial/registered/IALH5CIN3C6BRF8JWO9X/kav6.0.1.411en.exe

Nel xxx

[darkangel]

omg - i didnt realise it wasnt a virus checker too



........life is for living not just for surviving

[Ross]

The reason your computer isn't closing down properly, is because there is something active, which Windows cannot turn off.

As Andrew said, your best bet is to do a System Restore back to a point where you knew the Computer was fine.

As for Anti-Virus Software, McAfee and Norton are the two main players.

I personally dont bother with Virus or SpyWare softwares, as they slow everything down. Just be careful which websites you visit. It doesnt necessarily have to be 'shady' sites to get rubbish from. Most Shopping Sites, eBay being particualry bad, stick tonnes of MalWare onto your computer.

I know I keep saying it, but use FireFox instead of Internet Explorer. It automatically removes Pop-Ups, it AdBlocks, its superb. It will reduce the 'need' for a lot of Anti-Virus / SpyWare Software.

If your not a speed freak like me, install McAfee AntiVirus. I personally rate it as the best!

------------------------------------------------
Is There Really Gravity, Or Does Earth Just Suck?

[darkangel]

Thanks Ross
When u say use Firefox instead of internet explorer - how do we do that?



........life is for living not just for surviving

[Ross]

http://www.mozilla.org to read about it!
http://www.mozilla.com/en-US/firefox/ to Download It

Download FireFox there. Its only a very small Download, and is truely superb!

------------------------------------------------
Is There Really Gravity, Or Does Earth Just Suck?

[darkangel]

thanks ross


........life is for living not just for surviving

[Piglet]

Ross,

I have the whole McAfee antivirus package is it neccessary for me to have anything more? Also is firefox free? (I like that name - may have to call myself Firefox, Firefox Pringle [Wow!] [Yeah!] :D

Darkangel have you done this yet and was it hard to do??

Piglet :)

"Supposing a tree fell down, Pooh, when we were underneath it?" said Piglet.
"Supposing it didn't," said Pooh after careful thought.

[Ross]

Hiya Piglet.

McAfee is an Anti-Virus Package. You may want to consider a SpyWare program too. Especially if you do a lot of online shopping.

I recommend Zone Alarm http://www.zonelabs.com, but they are all pretty much of a muchness. Just always remember with Anti-Virus and Anti-SpyWare packages to keep them up-to-date. They should do this automatically, but it doesn't hurt to check this once a week.

To do this, goto the help file which came with your specific program, and search for Definition Updates (or something similar). The instructions will be there.

As for FireFox, YES it is 100% Free.

Incidently, ZoneAlarm is $40.00. Or, add me to MSN if your into that kinda thing! :p

------------------------------------------------
Is There Really Gravity, Or Does Earth Just Suck?

[Piglet]

Ross just sent you a pm, cos, yes boy do I do alot of online shopping! [:I]:D:D:D

Piglet x

[Nel]

<b id="quote">quote:</b id="quote"><table border="0" id="quote"><tr id="quote"><td class="quote" id="quote">I hope the guys who are computer genuises read this and can maybe help. Its only started happening when my computer scan found a virus yesterday but removed it itself.

When I go to shut my computer down - its not closing???????????? It gets stuck on the screen saying Shutting Down

I have to just switch off at plug

when it starts again - it comes on first time and is ok?

Any clues pleassssssssssssssssssssse

Darkangel

........life is for living not just for surviving

<div align="right">Originally posted by darkangel - 08 December 2006 : 18:04:30</div id="right">
</td id="quote"></tr id="quote"></table id="quote">

Did you get it sorted hon?

Nel xxx

___________________________________________
"At the end of a storm, there's a golden sky..."

[Piglet]

Ross thank you for the advice today mate :D:D

Piglet :)

"Supposing a tree fell down, Pooh, when we were underneath it?" said Piglet.
"Supposing it didn't," said Pooh after careful thought.

[kendo59]

Here's a list of FREE Anti-Virus software, Firewalls, & Malware scanners. Choose one of each.
(My recommended selection is: AVG Anti-Virus, Comodo or ZoneAlarm Firewall, Comodo BOclean scanner)


AVG Anti-virus Free Edition
http://www.filehippo.com/download_avg_antivirus/
(I found version 8.0.138 runs on Windows Vista, version 7.5.524 runs on XP)

Avast Anti-virus/spyware
http://www.avast.com/eng/avast_4_home.html

Avira Anti-virus
http://www.free-av.com/

PCTools Anti-virus
http://www.pctools.com/free-antivirus/

BitDefender Antivirus
http://www.bitdefender.com/PRODUCT-14-en--BitDefender-Free-Edition.html

- - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

ZoneAlarm Firewall (2000/XP version)
http://www.filehippo.com/download_zonealarm_free/

ZoneAlarm Firewall (Vista version)
http://www.digitalworldonline.com/downloads/file/fid,65012-order,1-page,1/description.html

Comodo Free Firewall
http://www.personalfirewall.comodo.com/avsmart/a-vsmart_warranty.html

PCTools Firewall
http://www.pctools.com/firewall/

Ashampoo Firewall
http://www.download.com/Ashampoo-FireWall/3000-10435_4-10575187.html?cdlPid=10665122


- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

Ad-Aware scanner
http://www.filehippo.com/download_ad-aware/

Comodo BOClean anti-malware scanner
http://www.comodo.com/boclean/CBO_download.html?currency=GBP&region=United+Kingdom&country=GB&entryURL=http%3A//www.comodo.com/products/free_products.html%3Fcurrency%3DGBP%26region%3DUni ted%2BKingdom%26country%3DGB%26entryURL%3Dhttp%253 A//www.comodo.com/boclean/boclean.html

PrevX CSI - malware scanner
http://www.prevx.com/freescan.asp

Trend Micro Housecall scanner
http://housecall.trendmicro.com/uk/

Panda Active-scanner
http://www.pandasecurity.com/usa/homeusers/solutions/activescan/default.htm?track=80383

- - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

A couple of good websites for FREE PC-Security software.

http://www.filehippo.com/

http://www.download.com/Antivirus-Firewall-Spyware/?tag=dir

(http://www.download.com/3101-2023-0-1.html)