ken123
30-08-07, 16:21
I thought I would share a sort of success story, not long ago I was messed around badly by the benefits people, they took me off incapacity, left me waiting for an appeal, which I won, then messed up the payments afterwards.
The story is a lot longer than that, I was given incorrect advice, messed around etc.
Anyway, I decided that being treated like that was just not right, and their had to be something that could be done about it.
Looking at the jobcenter website, it seemed the only way to complain would be to complain direct to the jobcenter, the people who were at fault!
So, instead, I found
http://www.writetothem.com/
A site that lets you write a letter to your local MP (member of parliament).
I sat down, and wrote a long email on the site, detailing the very long list of things that had happened, and asked if there was anything he could do to make sure it does not happen again to me or other people.
I received a email saying he would look into it.
Today, I received a envelope marked "House of Commons" with the official logo on it.
I opened it, and it was from my MP, a copy of the reply he received from the Jobcenter.
He had complained to them on my behalf, and the reply was quite long, it covered most of the things I complained about, and included several apologies, and stated the staff had been reminded of correct procedures etc.
They also forwarded my complaint to the people that run the benefits medicals, and my MP will be receiving their reply to my complaint in due course.
So, if any of you have found the benefit medicals or treatment/advice from the DWP/Jobcenter to be terrible, unfair, inhuman, downright beyond a joke, then consider doing what I did - write your complaint down to your local mp using the link in this post.
Its free, and you have nothing to lose, and hopefully each person that does get a reply, will mean there is one less jobcenter out there treating people like c***.
Perhaps as well, if enough people who have had experience of the benefit medicals complain (if justifiable) then they may have to get their act cleaned up, and others wont have to suffer what so many people suffer.
The story is a lot longer than that, I was given incorrect advice, messed around etc.
Anyway, I decided that being treated like that was just not right, and their had to be something that could be done about it.
Looking at the jobcenter website, it seemed the only way to complain would be to complain direct to the jobcenter, the people who were at fault!
So, instead, I found
http://www.writetothem.com/
A site that lets you write a letter to your local MP (member of parliament).
I sat down, and wrote a long email on the site, detailing the very long list of things that had happened, and asked if there was anything he could do to make sure it does not happen again to me or other people.
I received a email saying he would look into it.
Today, I received a envelope marked "House of Commons" with the official logo on it.
I opened it, and it was from my MP, a copy of the reply he received from the Jobcenter.
He had complained to them on my behalf, and the reply was quite long, it covered most of the things I complained about, and included several apologies, and stated the staff had been reminded of correct procedures etc.
They also forwarded my complaint to the people that run the benefits medicals, and my MP will be receiving their reply to my complaint in due course.
So, if any of you have found the benefit medicals or treatment/advice from the DWP/Jobcenter to be terrible, unfair, inhuman, downright beyond a joke, then consider doing what I did - write your complaint down to your local mp using the link in this post.
Its free, and you have nothing to lose, and hopefully each person that does get a reply, will mean there is one less jobcenter out there treating people like c***.
Perhaps as well, if enough people who have had experience of the benefit medicals complain (if justifiable) then they may have to get their act cleaned up, and others wont have to suffer what so many people suffer.