Karen
23-10-08, 19:50
I was just hoping for some opinions or comparisons for a problem I've got at my new flat.
For those who don't know I moved to a studio flat in July and I wasn't aware until after I moved in that the flat has a water meter. Now, I was very worried when I realised I'd be on a meter, fearing big bills but everyone said I'd be better off.
However, that doesn't seem to be the case. I officially signed the tenancy here on 9 June but for various reasons I didn't move in until 25 July. So although I know I am responsible for bills from the start of my tenancy, the flat was empty until 25 July (6 weeks roughly). So, apart from a little bit of water used when I came in to clean the place, I wasn't using the water supply really until 25 July.
As I wasn't initally aware I was on a meter I couldn't check the reading when I moved in, and despite searching everywhere I couldn't find a meter. I have now received a bill from the water company covering the period 9 June to 28 September for about £64 :ohmy:
Now, considering the flat was empty for part of that time I think this bill is high and I queried it by email but they insist it is right.
I also asked where my meter is and rather than one of those little square covers in the ground, they stated it is "located in a large pit in the footpath to the front of the property" The only large pit I can see is one of those really heavy steel plates in the ground that require two men to lift them. How am I - someone who is disabled with mobility and weakness problems meant to lift a cover like that to read my meter???? :shrug:
Anyone have any experience like this? I am worried about continuing to get large bills and I can't even check my meter because I can't physically get to it.
Thanks.
Karen xx
For those who don't know I moved to a studio flat in July and I wasn't aware until after I moved in that the flat has a water meter. Now, I was very worried when I realised I'd be on a meter, fearing big bills but everyone said I'd be better off.
However, that doesn't seem to be the case. I officially signed the tenancy here on 9 June but for various reasons I didn't move in until 25 July. So although I know I am responsible for bills from the start of my tenancy, the flat was empty until 25 July (6 weeks roughly). So, apart from a little bit of water used when I came in to clean the place, I wasn't using the water supply really until 25 July.
As I wasn't initally aware I was on a meter I couldn't check the reading when I moved in, and despite searching everywhere I couldn't find a meter. I have now received a bill from the water company covering the period 9 June to 28 September for about £64 :ohmy:
Now, considering the flat was empty for part of that time I think this bill is high and I queried it by email but they insist it is right.
I also asked where my meter is and rather than one of those little square covers in the ground, they stated it is "located in a large pit in the footpath to the front of the property" The only large pit I can see is one of those really heavy steel plates in the ground that require two men to lift them. How am I - someone who is disabled with mobility and weakness problems meant to lift a cover like that to read my meter???? :shrug:
Anyone have any experience like this? I am worried about continuing to get large bills and I can't even check my meter because I can't physically get to it.
Thanks.
Karen xx