Onthepulse
10-02-10, 09:54
Hi,
I'm not sure if this is posted in the correct forum, but i really didn't know where it should belong, so if it's in the wrong place, please accept my apology.
OK...my question...I work with the public in retail and you do get a handful that will just go out of their way to make your life hell. I have done my current job for 5 years and i have actually had enough to the extent of nearly walking out everyday since Christmas.
I am currently getting lots of missed beats and think this is all due to stress at work and my 14 yr old son is really horrible at the moment. I used to just let the public go over my head, but now i am fighting back and asserting myself more with them as i am sure they think i am something on the bottom of their shoe. Yesterday i had a confrontation with a lady who was really rude. Something inside me just snapped and i started to tell her basically she was wrong and that was it and if she had a problem she would need to see a Manager who would back me up. But my problem is i hate confrontations like that as my adrenaline goes crazy, i start to shake and i really do not like arguing. One particular customer was so rude to me and threatening i had to call our security and i ended up in tears.
My son is really horrid at the moment too, which is causing the whole family a great amount of stress, and there are lots of arguments and nastiness from him verbally (and physically,like grabbing me and i did get a neck lock when i turned his computer gme off. I don't want to go into this too deep, but just need to share this). We had a big showdown this morning which resulted me in tears. I feel i can't battle on as my adrenaline just pumps and gives my heart more missed beats and the cycle begins again of worry, am i gonna pass out......
I just cannot cope with arguments and people being so mean to me. I am a sensitive person so find things more overwhelming than non sensitive people.
Does anyone have any techniques in coping with this or keeping yourself under control and calm instead of full shot of adrenaline?
Work for me may mean leaving and finding a new job in a different field where it's not so stomach churning with the public and full on nastiness.
My son - had everything taken away from him and i am going to use silent treatment as a short term solution until he sees what he is doing to us all by his behaviour, then we may need to seek further help.
Sorry for the long post but sometimes it is really good to write stuff down as i find it really helps.
Normally i could cope better with all these arguments, brush them off and let them go, but i am mentally and emotionally drained nd i stew on them and they go over my head and i make myself more cross and stresed. I dread going to work, even my days off i don't enjoy as i think still gotta go back and having my son around me makes me on edge. I really hate anxiety and what it's ugly head rears!!!
So i would love to know how you all deal with arguments/confrontations and maybe i can learn something from you if you have any methods to get through them.
That's my energy zapped this morning from my son...and it's my day off work...the joys of living.
Thanks for listening
Pulsey
X
I'm not sure if this is posted in the correct forum, but i really didn't know where it should belong, so if it's in the wrong place, please accept my apology.
OK...my question...I work with the public in retail and you do get a handful that will just go out of their way to make your life hell. I have done my current job for 5 years and i have actually had enough to the extent of nearly walking out everyday since Christmas.
I am currently getting lots of missed beats and think this is all due to stress at work and my 14 yr old son is really horrible at the moment. I used to just let the public go over my head, but now i am fighting back and asserting myself more with them as i am sure they think i am something on the bottom of their shoe. Yesterday i had a confrontation with a lady who was really rude. Something inside me just snapped and i started to tell her basically she was wrong and that was it and if she had a problem she would need to see a Manager who would back me up. But my problem is i hate confrontations like that as my adrenaline goes crazy, i start to shake and i really do not like arguing. One particular customer was so rude to me and threatening i had to call our security and i ended up in tears.
My son is really horrid at the moment too, which is causing the whole family a great amount of stress, and there are lots of arguments and nastiness from him verbally (and physically,like grabbing me and i did get a neck lock when i turned his computer gme off. I don't want to go into this too deep, but just need to share this). We had a big showdown this morning which resulted me in tears. I feel i can't battle on as my adrenaline just pumps and gives my heart more missed beats and the cycle begins again of worry, am i gonna pass out......
I just cannot cope with arguments and people being so mean to me. I am a sensitive person so find things more overwhelming than non sensitive people.
Does anyone have any techniques in coping with this or keeping yourself under control and calm instead of full shot of adrenaline?
Work for me may mean leaving and finding a new job in a different field where it's not so stomach churning with the public and full on nastiness.
My son - had everything taken away from him and i am going to use silent treatment as a short term solution until he sees what he is doing to us all by his behaviour, then we may need to seek further help.
Sorry for the long post but sometimes it is really good to write stuff down as i find it really helps.
Normally i could cope better with all these arguments, brush them off and let them go, but i am mentally and emotionally drained nd i stew on them and they go over my head and i make myself more cross and stresed. I dread going to work, even my days off i don't enjoy as i think still gotta go back and having my son around me makes me on edge. I really hate anxiety and what it's ugly head rears!!!
So i would love to know how you all deal with arguments/confrontations and maybe i can learn something from you if you have any methods to get through them.
That's my energy zapped this morning from my son...and it's my day off work...the joys of living.
Thanks for listening
Pulsey
X