nicola1987
01-06-11, 21:15
Hi:)
What triggered my anxiety problems was working in a call centre with a horrible boss and little training, teamed with not being able to cope with angry customers on the phone. I couldn't face going in, I would wake up in the night worrying and crying, get up in the morning and cry all the way till I left, leave work and feel relief that it was over and as the evening went on i'd get anxious and upset about going in the next day. I eventually left when I had a panic attack before going in one morning and realised I needed to get some professional help.
I went to counselling and started taking citalopram and propranolol by advice of the doctors and felt much better as the months went by and found that I could deal with my problems better.
I started working part-time at a university coffee shop and have worked fine there with only a few dips for the past 8 months. Now that the university has closed for the summer I have just started a new job.
This is where all the anxiety and emotions of the call centre job have come back. The crying in the mornings and evenings has returned and I generally just feel as though I cannot cope. I went to the doctors this morning and I have been referred back to counselling and discussed what my trigger motive might be. We think it is probably situational and that working full time might be issues.
Now I have been signed off work for a week I don't know what to do, I feel like I know inside that this is not the right thing for me but that I don't want to not work because I do enjoy it and I know that right now it is not going to be that easy to get another job even if it is only part time.
I'm also terrified that if I leave this job and look for something else that is quieter and part time hours, there is nothing to say it won't happen again and I'll go round in circles forever.
Advice is appreciated :)
Thankyou for reading
Nicola
What triggered my anxiety problems was working in a call centre with a horrible boss and little training, teamed with not being able to cope with angry customers on the phone. I couldn't face going in, I would wake up in the night worrying and crying, get up in the morning and cry all the way till I left, leave work and feel relief that it was over and as the evening went on i'd get anxious and upset about going in the next day. I eventually left when I had a panic attack before going in one morning and realised I needed to get some professional help.
I went to counselling and started taking citalopram and propranolol by advice of the doctors and felt much better as the months went by and found that I could deal with my problems better.
I started working part-time at a university coffee shop and have worked fine there with only a few dips for the past 8 months. Now that the university has closed for the summer I have just started a new job.
This is where all the anxiety and emotions of the call centre job have come back. The crying in the mornings and evenings has returned and I generally just feel as though I cannot cope. I went to the doctors this morning and I have been referred back to counselling and discussed what my trigger motive might be. We think it is probably situational and that working full time might be issues.
Now I have been signed off work for a week I don't know what to do, I feel like I know inside that this is not the right thing for me but that I don't want to not work because I do enjoy it and I know that right now it is not going to be that easy to get another job even if it is only part time.
I'm also terrified that if I leave this job and look for something else that is quieter and part time hours, there is nothing to say it won't happen again and I'll go round in circles forever.
Advice is appreciated :)
Thankyou for reading
Nicola