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eeyorelover
23-06-11, 18:16
NOTICE FOR ALL MEMBERS WHO USE CHAT

We have had several complaints in the past few days and have been discussing the ongoing issue that some seem to have with following chat room rules!
Everyone who enters the chat room checks a little box to state that they understand and agree to abide by those rules while in the chat room. Although everyone checks the box, it has become apparent that a few feel as though they do not have to follow the rules, especially when there are no moderators in chat!

This post is to inform all members who use the chat room facility that if you break the chat room rules, You will be banned from chat for 7 days. After reinstatement if the same conduct is observed a second time, You will be banned from chat permanently.

So here in bold print are the chat room rules.....

Chat Room

All chat room, message board and website users must comply to No More Panic rules, terms and conditions at all times.

Anyone using this service must be aged 13 or above.

No More Panic actively promotes a clean, friendly environment and reserves the right to deny access to part or all of our services.

We cannot accept any liability or responsibility for the behaviour of individuals or groups on our system.

Any messages or communication on our system may be subject to review and action that we deem fit will be taken in any discovered instances of misuse.

By entering the No More Panic chatroom you agree to be bound by these terms and conditions.

1) Strong language and vulgarity are prohibited. Use a similar standard of language to what you might hear on major network TV, on the radio, or in any other public forum. Crude sex words are strictly prohibited. Using asterisks or other symbols in place of letters does not make a word okay to use. Please use common sense and courtesy. If you wouldn't say it in polite company you shouldn't say it here. Profane language should be used rarely.

2) No personal insults to others.

3) If you don't like what someone has to say, the chat room gives you the option to ignore their posts.

4) Arguments that get out of hand or fighting will not be tolerated and Admins will remove problem people from the chat rooms regardless of who started it.

5) If someone wants to be left alone then leave them alone. They may just want to come in and read the chat rather than actively join in.

6) Racism and prejudice of any kind will not be tolerated. Don't use hate speech. Don't discriminate against anyone because they are of a different religion, ethnic background, creed, gender or sexual orientation. In other words, gay-bashing, women-bashing, or male-bashing is not allowed. As it should be in the real world. Such behaviour only makes you look small minded.

7) Sometimes we make mistakes and say something we didn’t mean to. As long as you admit that you made a mistake, ask for forgiveness, and try not to repeat it, you will not be banned.

8) Don't harass or threaten anyone. Don't call people names. Whilst we understand that emotions will sometimes run high with various topics, please don't turn on each other.

9) There will be no sexually explicit or suggestive conversations in the chat room. There is to be absolutely no cybersex on this site.

10) When you leave the Chat room, please observe the '10 second rule'. This means, when you are going to leave, say goodbye and wait for at least 10 seconds so others can say goodbye as well. Besides, it's nice to get

11) If you have a problem with another member, please contact an Admin or Chat Host you trust, and protect yourself using the 'Ignore' feature.

12) Do not threaten suicide. We are not equipped to deal with crises of this nature. It puts a huge burden on others in these rooms when someone threatens self-violence and there is nothing they can do. Contact your local crisis hotline instead. Threats are not permitted at any time, including statements like "Nobody cares about me, I'll just do it".

13) Only log in to the Chat Room once, using your forum login name. Do not create multiple forum logins so you can use these in the chat room.

14) Follow the requests of the Admins. If you disagree with the request, respect it anyway and email your objection to nomorepanic@btinternet.com

15) If someone wants to stop contact with you, either by telling you this or selecting the "ignore" function then respect that decision. To continue contact is harassing and may be considered stalking, with legal remedies.

16) When you want to chat privately with someone who isn't already a good friend, please ask permission in the main room first.

17) Respect the Admins (their name will show in RED). People with admin status are there to keep the room safe and have the ability to remove people from chat when these rules aren't being followed.

18) Never, under any circumstances, promote pornography or pornographic sites to any member.

19) Don't grill people with questions or pry into their personal lives. Don't press for information about others. Do not threaten to contact authorities about anything you may hear in these discussions.

20) Listen carefully to what others are saying before you draw conclusions. Don't judge. Even if you think someone may be lying, respect other's histories and background. You will not know what happened if you were not there. If a member tells you his or her story, it means they trust you.

21) Joking and laughing are important parts of recovery. If someone enters the room and wants to talk about painful issues, joking must be put on hold while the person in crisis is being helped. If you do not want to participate, please use private chat or another chat room to talk until the person needing help is done. It is inconsiderate to laugh and joke while someone else is talking about disturbing issues.

22) Do not enter these rooms just to be malicious. If you are trying to be scary or hurt people, you will be immediately kicked out of Chat and banned from the room.

23) Offering advice to other members who are in need is encouraged, however please be cautious with regards to medical advice such as medications. This type of advice should only be given by qualified medical staff. Of course you are welcome to offer your advice on your experience with medication.

24) Members (excluding admins and moderators) are not permitted to create a separate chat room, within the main room. The only exception to this will be if an administrator or chat room moderator is in chat at the time and has agreed this can be done for a specific occasion.

If you can't follow these rules then stay out of chat! If you break these rules there will be consequences. Simple as that!
Thank you all for your time and cooperation in this matter.
xxx
Sandy

nomorepanic
23-06-11, 19:59
The conversations in there over the past few days have been disgraceful and we have seen members going in to chat and leaving not long afterwards.

I have just promoted No More Panic at a conference and so we are expecting a lot of new members and I would be disgusted if I went into chat as a new member and was met with such chat.

Not only are some of you letting yourselves down but you are letting No More Panic down as well and I am very angry at what I have read.

We will be issuing individual messages to those involved as well.

If this sort of thing continues then we will be simply banning people straight away from using the chat facility.

RafflesGeorgiou
23-06-11, 20:04
I've said a couple of things that are outside of the rules lately since I've been unbanned and I would just like to apologize to all the members that I have affected. I wouldn't ever want to make anyone un-welcomed in chat after all we are all here for the same reasons. I'm sorry and I'll abide by the rules now.

Rafaela.xx

Lynnann
23-06-11, 21:13
I would like to add a positive note to the thread :)

I am so grateful to nic for creating and maintaining this site :) with the help of the mods and admin :) and so thankful for the majority of members that have helped me in chat when I have been experiencing a difficult time.

I have had problems with individuals in chat from time to time but that is as it is in life, some people do not get along and rub each other up the wrong way, You really can't expect any more from an online site than happens in real life.

In fairness the members here are the most thoughtful, considerate friends I have ever made :)

Lynnann:flowers:

macc noodle
23-06-11, 21:41
Nicola

Your site has been a godsend to me offering support and assistance via posts and chat.

I wholeheartedly agree that any new members to the forum need to be welcomed to chat and supported in the fantastic way that I have been with my health anxiety over the past few months.

You have some really caring members who always take the time to talk to those suffering and to offer care and advice when most needed.

It would be a great shame indeed if this ethos was not retained within the NMP chat room since it is an invaluable support tool to those of us with problems.

macc noodle
xxxx

mikewales
24-06-11, 08:49
Members also need to know that just because there isnt a mod in the room, that doesnt give you free reign to talk about anything outside the rules - remember you may be upsetting other people in the room, or making them feel uncomfortable.

Also, if a complaint is made, the chat logs will be looked at, and action will be taken against any members who are breaking the rules.

bottleblond
24-06-11, 09:34
Well said Mike :D

pammy1944
24-06-11, 11:04
I abide by my first thoughts on that night ....i considered it to be excellent therapy...people needing help were watched out for , and there were none.

t0rt01se36
24-06-11, 11:04
I am very sorry everyone.
Feeling thoroughly ashamed of myself I am and my chatroom behaviour is still haunting me and I regret what I said , sooooooo much.
I will be careful what I say from now on, if I remain a member.

pammy1944
24-06-11, 11:24
Ju ...dont even go there love ...you were very very funny and it was a pleasure to see you having such a laugh ..loves ya xxx

nomorepanic
24-06-11, 11:45
We didn't find it very funny and I am already dealing with a complaint to HON (the accreditation I have) about chat so I am taking it seriously. Sorry if that spoils everyone's fun in there!

bottleblond
24-06-11, 13:43
We are are not trying to stop anyone having fun or having a 'good laugh', infact we love hearing that you guys get on so well and cheer each other up and none of prudish. If we want to have that kind of laugh then we take it to MSN or FB.

There is a time and a place for certain conversation but the chat room is not one of them. We must remember that we have members as young as 13 and i'm quite sure any parent on here would not appreciate thier child being party to such discussions, i certainly know i would be enraged if my son was a member and was seeing such things.

It doesn't matter who you are and as like Sandy said, if you can't abide by the rules then it's simple, don't use the fascility.

Lisa