Thanks guys..
I don't like giving up on people, and I think I said that I'd steer clear of this thread before? But this time I need to stick to my word and put my energy into trying to help those who want out of this condition and who are willing to take advice from people, like me, who've been where they are and even further down that hell hole. Sadly, this doesn't appear to be the case with this lady because nothing I (or anybody else) has said has made any difference, and there have been times - like this morning - when I've allowed my emotions to get the better of me out of sheer frustration - so I'll refrain from posting on this thread from now on and try not to see it as failure on my part - even though that's very much how it feels right now..