Originally Posted by
Pamplemousse
So... I approached the surgery today, blind as a bat because diabetic retinopathy screening AND THE SUN WAS OUT to see if I could change my appointment.
Was flatly told "nothing to do with us, ring 119". At this point I felt a game of 'pass the parcel' was imminent. With me as the parcel.
Rung 119. Very helpful young woman, who brought up my details and said "oh sorry, we only handle the AstraZeneca appointments and you've had Pfizer."
"I was told by my practice they don't handle this"
"They're wrong."
So I rung the practice up. As luck would have it, I got the helpful person on duty and I've now got an appointment a day earlier, when I'm not working.
Hoo-bloody-ray.