cant get into chat room for weeks

[name]

Im wondering if anyone can help i havnt been able to get in to chat room for weeks. Id been having problems for a while and thanks to Nicola's help i got in but it was short lived lol the problem at the time was i had pop ups blocked they are no longer blocked and havnt been since that day but i still cant get in. I get as far as loading image and its like it freezes. I have changed for IE to Firefox in the last few days so i no it isnt because of this as i had the problem long before i changed ummmm im trying to think what info u wud need to help i use xp i have all current java updates. Anyone have any ideas wud be appreciated if not no worries Name

[Ross]

Turn off your XP firewall as a test.

[name]

Hi Ross
Yip i turned off firewall but it made no difference still doing the same thing but thank u for the suggestion

[Ross]

In Firefox.

Goto.

Tools > Options > Content.

There you will see a list of check boxes. The top one should say "Block Pop-Up Windows".

To the right of that, there will be an exceptions button. Click this. Add in there the NMP website address. www.nomorepanic.co.uk

Whilst in that window, check that Java is enabled.

[name]

Thank you Ross will try this when my partner gets bk as computers are a foreign language to me and it sounds a wee bit complicated lol so ill give it a go and let u no thanks

[name]

Enable java and Enable java script are in this window and both are turned on ummmm the address for here is there and marked allow do u no if the pop up blocker sud me marked or left empty its marked but i unmarked it and then tryed to get in but still the same thing ?thanks for the help Ross

[Ross]

Okie Dokie.

Can you provide me with information of what Anti-Virus, Anti-SpyWare and Anti- MalWare applications you are using please.

[nomorepanic]

Oh and the anti-malaria as well

Sorry couldn't resist.

I am glad Ross is on the case here cos I am lost lol

[nomorepanic]

Ross it was working ok so what has changed ? Something has.

[Ross]

Oh and the anti-malaria as well

Sorry couldn't resist.

I am glad Ross is on the case here cos I am lost lol

Behave!